Author Archive
Sunday, March 30th, 2008
(313 Views)
I HAVE A SIMPLE QUESTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Caller: Hi, this is Dr._ _ _ and I am calling from _ _ _ _ and I have a simple question. I am looking in the XYLL column manual and I was wondering if you could tell me the maximum concentration of hydroxide eluent I ...
Posted in Uncategorized | 2 Comments »
Sunday, March 9th, 2008
(281 Views)
Customer Types
RING,RING,RING the telephone sounds, and the hair on the back of your neck begins to rise. You know as soon as you pick up that phone you will be talking with someone who has no clue about what they are doing . They will expect you to be their ...
Posted in Uncategorized | 1 Comment »
Sunday, February 17th, 2008
(343 Views)
Scenario:
You are a chemist working in a lab running state-of-the-art chemical instrumentation. You analyze materials that are incorporated into products that can mobilize or destroy the population of the earth as we know it.
Questions:
Since you are a CHEMIST/ANALYST running the above mentioned systems what would be your first ...
Posted in Uncategorized, electronics chemistry | 4 Comments »
Saturday, February 2nd, 2008
(347 Views)
I See Dumb People-Courtesey of Arkcon-Chemicalforums.com
BEST FIRST-OH HELL THEY ARE ALL GOOD!!!!! LMAO
Caller: Hi...my name is ...and I am a Chemist with....and I need some help with part numbers for my XYZ accelerated solvent machine...
Accelerated solvent machine...OK it is an EXTRACTOR-OK we'll see....!!!!!
Tech: Which system do you have? And what ...
Posted in Uncategorized | 2 Comments »
Monday, January 21st, 2008
(500 Views)
Here we are again...more stories for you from the bowels of Technical Support. I do not mean to scare you (OH YES I DO!!!)....but fair is fair....If I have to live with this I am NOT going down alone.....I want company!!!!!! Be Afraid Be Very Afraid....
OK Best First:
E-MAIL:
Dear Technical Support:
I ...
Posted in Uncategorized | 2 Comments »
Saturday, January 12th, 2008
(341 Views)
From The Archives of Tech Support for Chemical Instrumentation:
This is My Job….I LOVE MY JOB…
Caller: Hi my name is….and I am calling to get help with my IC system.
Tech: OK ma’am what seems to be the problem?
Caller: We can’t get a stable baseline. There are all kinds of ...
Posted in Uncategorized | 2 Comments »
From The Archives of Technical Support For Chemical Instrumentation-6
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